Information and Policies
Locations
We now offer lessons at 3 locations:
Garwood, NJ - Rahway, NJ - Myrtle Beach, SC
GARWOOD, NEW JERSEY:
207 Center Street, Garwood, NJ 07027
Directions: Located across the street from the Garwood Post Office just 2 blocks south of South Ave on Center Street. Enter using the front or back doors. There is a small lobby where parents can wait during lessons.
Parking: There is a small municipal parking lot right next door to our building. Parking is free after 6pm. There is also ample free street parking available.
RAHWAY, NEW JERSEY:
1420 Irving Street, Rahway, NJ 07065
Directions: Located inside the Rahway National (the blue building in the train station plaza).
Enter using the main entrance or via the Carriage City entrance. There is a small lobby where parents can wait during lessons.
​Parking: There is a parking garage steps from the building. There are also other municipal lots surrounding the building and paid street parking.
​Parents can drop off and pick up their students in whatever way is most convenient for them, but we do encourage you to come into the studio for your first lesson to meet your teacher and see the space.
MYRTLE BEACH, SOUTH CAROLINA
Former NJ-native and RMC teacher, Lauren Mull, has opened our third RMC location.
Currently, all lessons at this location are being offered in-home, with instructors traveling to students.
As this location grows, the intent is to open a physical location for lessons.
rmc holiday calendar
The RMC is a year-round school, so lessons are continuous until told otherwise. See below for more information about stopping lessons.
We are closed on the following days:
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Year’s Eve
New Year’s Day
Easter Sunday
Memorial Day
4th of July
Lessons on these days are automatically canceled. These holiday cancellations are already calculated into your monthly pricing, so it is not necessary to reschedule these lessons.
RMC Studios recognizes that there are many other important holidays and we encourage our diverse student base to celebrate in whichever way they are accustomed to. We are happy to reschedule any lesson to make this possible.
general information
Parking
• Garwood Location: Paid parking (up until 6pm) is available in the lot next to the studio, as well as free street parking.
• Rahway Location: Multiple paid parking garages/municipal lots are near the studio, in addition to paid street parking.
Please do not pull in our driveway at either location as those spots are reserved for our staff.
Studio Care
We take a great deal of pride in our studio and have a number of costly instruments and equipment. Please take care not to damage our instruments, equipment, furniture, or facility.
Recording
If you wish to create a professional recording for auditions or personal keepsakes, please contact lrobbins@rmcstudios.com for more details.
Books
Your teacher may recommend books or supplies for your child to use for their lessons and for practicing. RMC does not sell these materials.
Instruments
RMC does not have instruments to rent or loan. Students will need to bring their own instruments and supplies. The studio is equipped with pianos, drum sets, and amplifiers.
Inclement Weather
Safety is always our number one concern for our students, their families, and our instructors. We do not cancel lessons based on weather forecasts, but if you feel strongly that you should cancel, please let us know and we can help you reschedule. If the weather does create travel concerns, we will communicate studio closures as quickly as possible. Those lessons can be done virtually or rescheduled.
Substitution
If a teacher must cancel a lesson, we will attempt to schedule a qualified substitute and alert the student/parent whether the lesson will be covered or if a reschedule will be necessary.
When possible, students will be assigned an Alternate Teacher who can offer them make-up/substitution lessons when their primary teacher is unavailable.
In-Home Lessons
All In-Home lessons will be conducted in a common area of the home. A parent or guardian must be present at all times. In-Home lessons are subject to a monthly convenience charge of $30/month/household.
Virtual Lessons
Virtual lessons are available to anyone that would prefer distance-learning, however we do recommend in-person instruction. Virtual lessons can also be used if a student is sick or for make-up lessons.
scheduling
Once lessons are scheduled, they will continue indefinitely until the studio is notified that you wish to stop.
​
Scheduling requests of any kind (cancellations, reschedule/make-up requests) can be made via the TeacherZone App (see details below). ​Notifying the instructor is NOT an adequate form of notice.
​
How To Reschedule Lessons
​
-
Please use TeacherZone to cancel/reschedule lessons (see guides above for details)
-
If you require a custom rescheduling option or need assistance, please contact the scheduling team via text or email.
-
By text: (908) 280-0398
-
By email: scheduling@rmcstudios.com
-
​
Lesson times do not automatically restart after an extended break. If you have been away for more than a month, please contact the studio for scheduling options.
​
Schedules often change for both students and teachers when schools start in September.
The studio will begin enrollment for the Fall schedule in August, giving priority to students who take lessons during the summer.
​
The studio will alert you if there are ever changes to your teacher’s schedule.
attendance/absence/rescheduling
At least 24 hours’ notice is required for any cancellation.
​
No call-no show absences or cancellations with less than 24 hours’ notice are NOT eligible for make-up.
​
In the event of an unforeseen illness or emergency, a cancellation made with less than 24 hours’ notice may be rescheduled at the studio’s discretion.
​
Lesson changes (adjustments to lesson schedule, length, instrument and/or teacher) may be requested at any point during the year given a minimum of 2 weeks’ notice.
​
Banked Lessons = Make-Up Lessons
These must be scheduled within 60 days of the cancellation. After that period, the banked lessons expire.
​
We do not reschedule make-up lessons. If you are unable to attend a make-up lesson, it cannot be rescheduled again.
​
If a student is injured or seriously ill and cannot play or attend lessons for more than 1 week, we can suspend those lessons without penalty. A doctor’s note may be requested. Please contact the studio immediately to work out the details.
canceling/stopping lessons
Once scheduled, all lessons are assumed to continue indefinitely until you notify us that you are stopping. To stop lessons, you must contact the studio by email with a minimum of 2 weeks’ notice. If you wish to avoid charges for the following month, we must receive notice by the 20th.
​
Notifying the instructor is NOT an acceptable form of notice. The studio must be contacted directly.
Once scheduled lessons are stopped, all outstanding make-ups are void at that time. Cancelling lessons to schedule make-ups is not allowed. Make-up lessons are a courtesy we offer to active students only.
​
Outside of a student injury, we cannot temporarily suspend or pause lessons. If lessons need to be stopped for longer than a month, we cannot guarantee the lesson time or teacher will be available upon return. The spot is open for new students.
billing
Lessons are billed monthly on the 1st of each month at a flat monthly rate. They are set to automatically recur indefinitely until the studio is notified that you wish to stop. The flat monthly rate means you may have 4 or 5 lessons in a month, but the rate stays the same.
​
A credit card is required for automatic payment withdrawal. The lesson fee is processed on the 1st of each month, for that month. Please alert us immediately if you are having any issues with your credit card or need to update due to a change.
​
Lesson fees 60 days past due may result in lesson suspension.
​
Missed lessons for holidays are already calculated into our pricing. There are no credits for cancellations or missed lessons. Make-up lessons are encouraged but must be scheduled within 60 days.
​
We will prorate your first month if you started lessons midway through the month.
If you wish to stop lessons after the monthly fee has been paid, you can finish the remainder of the month paid or take a credit for the unused lessons and have it applied to future lessons. Otherwise the remaining lessons are forfeited.
student illness policy
If the student is not feeling well, do not bring them to the studio. Give us as much notice as possible but keep them home. We may be able to do the lesson virtually if the student is up to it, or we can reschedule. A sick child cannot learn effectively and is unable to participate in classes in a meaningful way. Keeping a sick child home prevents the spread of illness in the community and allows the child the opportunity to rest and recover.
​
All students, please cancel your lessons if you are experiencing any of the following:
​
-
Fever - A fever greater than 100°F. Students may return to lessons after they have been fever-free for 24 hours without the aid of fever reducing medications like acetaminophen and/or ibuprofen
​
-
Vomiting and/or Diarrhea - Vomiting and/or diarrhea are often the result of infection, food poisoning, or a side effect to medications like antibiotics. A student with diarrhea and/or vomiting should stay at home and return to lessons only after being symptom-free for 24 hours.
​
-
Sore Throat - A sore throat can be a symptom of strep throat or a common cold. It is especially important to stay home if the sore throat is accompanied by a fever. If a student has been diagnosed with strep throat, they should remain at home for at least 24 hours after starting antibiotics.
​
-
Colds and/or Coughs - Students should consider staying at home if they are experiencing discomfort from cold symptoms, such as nasal congestion and/or cough. A continuous yellow-green discharge from the nose or a severe cough may be a sign of infection and would indicate a need to be home from lessons.
photo/video agreement
Students that are enrolled at RMC are offered many opportunities to perform live. During these events we will be taking pictures and videos of the performances.
​
We may use these photos/videos for marketing, advertisement, and promotional purposes. This includes our online and social media sites. If you have any issues or concerns about this, please let us know in advance.